Privacy Policy
Privacy Statement – La Dame du Café
La Dame du Café places great importance on protecting your personal data. This privacy policy informs you how your data is collected, processed, and used within our website.
This policy applies exclusively to the website http://www.ladameducafe.ch/. Sites to which we redirect (external links) may apply their own privacy policy.
1. Collection, Recording, and Use of Data
When you visit our site, make a purchase, fill out a form, subscribe to our newsletter, or interact with our content (e.g., contests, surveys), we collect certain personal data such as:
- First and last name
 - Postal address
 - Email address
 - Phone number
 - Order history
 - IP address
 
his data is used exclusively to provide you with optimal service, process your orders, inform you, and improve our services. None of this data is sold or shared with third parties for commercial purposes.
2. Cookies
Our site uses cookies, small files stored on your device, to provide a smooth and personalized experience. We use:
- Temporary (session) cookies : to ensure the site functions properly during your visit.
 - Persistent cookies : to retain your preferences during future visits.
 
Cookie purposes: :
- Cart retention
 - Statistical analysis (traffic, pages visited)
 - Display of personalized content
 - Targeted advertising
 
You can configure your browser to reject all or part of the cookies. However, this may limit certain features of the site.
3. Third-party Services Used
Google Analytics
To analyze site usage. Data is collected anonymously.
Google Analytics Policy
Google Analytics Policy
Google Ads / Facebook Ads
Google reCAPTCHA
Information coming soon : We plan to integrate an anti-automated submission system (such as reCAPTCHA). More information will be added once implemented.
4. Data Security
All personal information you send us is encrypted via SSL (https) during transmission.
- Data access is strictly limited to authorized personnel.
 - Our tools and systems are protected against unauthorized access, loss, or alteration.
 
Newsletter & Right of Unsubscription
You can subscribe to our newsletter via our website or in-store. Subscription requires your explicit consent. consentement explicite.
You can unsubscribe at any time: :
- By clicking the unsubscribe link in each email
 - Or via this link to our contact form
 
6. Your Rights
In accordance with Swiss and European regulations, you have rights regarding your data:
- Access, correction, deletion
 - Withdrawal of consent
 - Objection to certain processing
 
For any request, please use our contact form..
7. Changes
This policy may be updated at any time.
Last updated: April 20, 2025
 